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Do your handymen carry their own insurance and are they DBS checked?Yes, each of our self employed handyman carry their own insurance and each have completed a DBS check
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Who pays for materials?Most materials will be paid for in advance by the handyman and these will be added to the invoice.
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Are you builders?No! We do not undertake building work or major projects. However, we do know some reputable local builders
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Do you ever charge for a pre-visit?No, never! If you decide not to continue with the job that's absolutely fine!
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Do you charge for shopping for materials?In certain cases yes, we will charge for shopping for materials. Of course, you're free to purchase your own materials.
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How long should I expect to wait for one of your handymen to call?Most of our handymen will call you back on the same day. If you don't hear from anyone, please let the office know and we will chase on your behalf
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Do you provide a quote before you start work?Yes, always! We will never start work without you being aware of our quote. We will visit the property before so that we can quote Please note, in certain circumstances the nature of the job might change, which means the handyman might need to spend more time on site, in which case the quote may change. We will always discuss this with you
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Do you work at height?No I'm afraid not, we don't work at anything above 8ft
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What areas do Odd Job Heroes cover?At the moment our Odd Job/Handymen cover most of Wharfedale, Skipton and Clitheroe. We also cover Menston, Guiseley, Yeadon, Rawdon, Bramhope and will soon be expanding into Adel, Collingham, Wetherby, Boston Spa and Linton.
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How is a quote made up?The quote will mostly be made up of our labour and materials. In certain cases where the handyman has to travel some distance to visit the job, there may be a small fuel charge as well.
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When do I need to pay the invoice?The invoice will be issued once the job is complete and our payment timelines are 7 days.
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What if I'm not happy with the job?If you're not completely happy with the job, then our handyman will pop back and complete the job until you are happy! We don't expect payment until you are completely satisfied with the job!
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Do your handymen cover most trades?Yes, Odd Job Heroes handymen cover most trades Some jobs require a specialist with specialist tools, so if we feel we are not the right team for you, then we will tell you and try to point you in the right direction.
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How do I get one of your heroes to come round?You can fill out the form on our website, call, email or contact us on Facebook. One of the Odd Job Heroes team will forward your details onto the right handyman for your area. Once it's been handed over to the handyman, they will call you to arrange a convenient time to pop over and view the job If you call and we don't answer, please leave a message and we'll call you right back
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